Privacy Policy

Privacy Policy of Rowan Toronto

At Rowan Toronto, we value the privacy and protection of our customers’ personal data. This privacy policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described in this policy.

Collection of Personal Information
Rowan Toronto collects various types of personal data to provide you with the best possible shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information
The personal information we collect is used for the following purposes:

  • Processing and shipping your orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offerings

  • Improving our customer service and responding to inquiries

  • Sending updates on new products, promotions, and events (with the customer’s prior consent)

Sharing of Personal Information
Rowan Toronto does not sell, rent, or share customer personal information with third parties, except in the following cases:

  • With external service providers who process payments and handle order fulfillment

  • When required by law or to respond to legal proceedings

  • To protect the rights, property, or safety of Rowan Toronto, its customers, or the public

Security of Personal Information
Rowan Toronto implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include:

  • Use of encryption technologies for payment transactions

  • Limited access to personal data, restricted to employees and partners who need it to provide our services

Retention of Personal Information
Rowan Toronto retains personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

Customer Rights
Under applicable privacy laws, customers have the following rights:

  • Right of Access: Request a copy of the personal data held by Rowan Toronto

  • Right of Correction: Request corrections to inaccurate or incomplete personal data

  • Right of Deletion: Request deletion of personal data, subject to legal retention requirements

  • Right to Withdraw Consent: Withdraw consent for data processing at any time

Cookies and Similar Technologies
Rowan Toronto uses cookies and similar technologies to enhance user experience on our website. Cookies help remember user preferences and track site usage. You may adjust your browser settings to decline cookies, but this may affect site functionality.

Changes to the Privacy Policy
Rowan Toronto may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage customers to review this page regularly to stay informed.

Contact Information
For any questions about this privacy policy or to exercise your rights regarding your personal data, please contact us at:

📧 Email: support@rowan-toronto.com

Rowan Toronto is committed to protecting your privacy and using your personal information responsibly and securely.